KēLō

|designs|

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Frequently asked questions

How long will it take to make a box?


Typically we can have a box ready to ship in two to three days.




How long for shipping?


Shipping depends on where you're located: Shipping to the US usually takes about 2 weeks. Shipping within Canada usually takes about 1 week. Shipping international usually takes about 3 weeks.




Can I pay for faster shipping?


Yes, however, because shipping costs and times are dependent on where you live it's best if you contact us using the form below to determine the best option for your needs.




Can you engrave the ring box?


Unfortunately we currently don't offer engraving services on the ring boxes.




Do you offer a warranty?


Each ring box is built to last a lifetime. If you have an issue with your ring box please contact us and we will be happy to repair or replace it should the need ever arise.




Can you make a box for two rings?


Depending on the total width of the two rings, we can certainly modify a box to fit both.




What are the dimensions of the ring box?


Each box is approximately 2-5/8" in diameter and 1-3/4" tall.




Will my wood box look exactly like the photos?


No. As each wooden box is cut from solid walnut they will each have their own unique grain.




Can I order a different type of wood?


Unfortunately we only currently stock Black Walnut hardwood. However, if you have a specific type or piece of wood in mind please reach out and we'd be happy to see if we could accommodate you.





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Have a question? Please reach out, we’d be happy to hear from you.

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